At Aladdin28, your privacy is not merely a legal obligation — it is our commitment to every Malaysian player who trusts our platform. This document transparently explains how we collect, use, and protect your personal information.
Aladdin28 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in every aspect of your data management.
All data transmitted between your device and aladdin28's servers is protected with SSL 256-bit encryption — the same security standard used by Malaysia's leading banking institutions. Your information cannot be intercepted by any third party.
Your personal information is never sold, rented, or shared with advertisers or third parties for marketing purposes without your explicit consent. Your data is used solely for the purposes stated in this Privacy Policy.
You have the right to access, amend, or request deletion of your personal data at any time. The Aladdin28 account dashboard allows you to review and update your personal information easily without needing to contact support.
Aladdin28 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and processing activity has a clear and transparent legal basis to ensure your complete protection as a user.
Your data is stored in data centres equipped with multi-layered physical and digital security controls. Access to the user database is restricted to designated personnel only, with all access recorded and periodically audited.
Aladdin28 retains your data only for as long as necessary for the stated purposes or as required by law. Transaction data is retained for 7 years in accordance with financial regulatory requirements, while marketing data may be deleted upon your request.
Aladdin28 values the privacy of every individual who uses our platform. This Privacy Policy clearly explains how we collect, use, disclose, and protect your personal information when you register, log in, or use any of the services offered on the aladdin28 website and mobile app.
This document is prepared in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and applies to all registered players from Malaysia. By using our platform, you consent to the collection and processing of your personal data as described in this document.
Important: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy us for a full overview of your rights and responsibilities as an aladdin28 member.
Aladdin28 collects various categories of personal data depending on your interactions with our platform. Below is a summary of the types of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identity card / passport number | Mandatory (KYC) |
| Contact Data | Email address, mobile number, residential address | Mandatory |
| Financial Data | Bank account number, e-wallet details, transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Gaming Data | Betting records, account balances, game history, preferences | Automatic |
| Communication Data | Support chat logs, emails to us, feedback | Where applicable |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as your health information, religious beliefs, or political views.
Aladdin28 collects your personal data through several channels:
Every piece of data we collect has a clear and legitimate purpose. Aladdin28 process your personal data for the following purposes:
Legal Basis: The processing of your data is based on (a) the performance of a contract between you and aladdin28, (b) compliance with legal obligations, (c) the legitimate interests of the platform, and (d) your consent where applicable.
Aladdin28 does not sell your personal data. However, we may share data with selected third parties in certain circumstances:
Warning: Aladdin28 will never ask you to provide bank account details or passwords via email or chat. Please be cautious of any communications claiming to be from us that request such sensitive information.
We continuously invest in our security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:
While we take all reasonable precautions, no digital system can guarantee absolute security. In the event of a data breach that affects your rights, we will notify you within 72 hours via your registered email address, in accordance with PDPA requirements.
Aladdin28 retains your personal data only for as long as it is needed for the stated purposes or to fulfil legal obligations. The following are our data retention guidelines:
When data is no longer needed, we securely delete it using methods that ensure it cannot be recovered.
As a data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or outdated personal data in our records.
Request deletion of data that is no longer required, subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time without any conditions.
Request that the processing of your data be restricted in certain situations during an investigation or dispute.
Receive your data in a structured format that can be transferred to another service provider.
To exercise any of the above rights, you may contact our support team via the in-platform live chat. We will respond to your request within 30 calendar days from the date the request is received.
Aladdin28 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.
In certain situations, your personal data may be transferred to, or processed in, countries outside Malaysia — for example, when we use cloud computing services or international technical support platforms.
Any such data transfer is only carried out when:
The aladdin28 platform is strictly for individuals aged 18 years and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are requested to contact our support team immediately.
Warning: Registration by minors is a serious violation of our Terms and Conditions. We employ multiple age verification methods, including KYC checks, to ensure compliance with age restrictions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact aladdin28's Data Protection Officer (DPO) via:
We are committed to responding to all privacy-related inquiries within 3 working days. For formal data rights requests under the PDPA, the response period is 30 calendar days.
Policy Amendments: Aladdin28 reserves the right to amend this Privacy Policy from time to time. Any material changes will be communicated via registered email or a prominent notice within the platform at least 14 days before the changes take effect.
Your data is fully protected. Enjoy the best gaming experience with the assurance of 256-bit SSL security, PDPA compliance, and 24/7 customer support at Aladdin28 Malaysia.